The World Heath Organisation have declared the pandemic over, although as they said, there are still reasons to take care.
Ensuring people could move during the coronavirus pandemic was vital, for legal, financial, practical and health reasons. Removal companies who provided a safe service were integral to the process.
Established companies, government departments and trade bodies such as BAR worked together, to lay out sound guidelines. They covered procedures on reducing risk for home owners and removals staff.
For those working in the sector, shift patterns and team structures changed, the way vehicle cabs were used. Staff health was monitored, protective equipment and sanitiser supplied, along with training in their use.
This helped to keep staff safe and of course their customers. Neither should we forget that some people remain concerned and may have reasons to be.
Tailored Support
A few good habits from the pandemic have stayed with us and improve service, although for the majority of removals, life is almost back to normal. We do however understand that health, or personal reasons can bring a need for a careful approach.
The removals process often starts with a surveyor’s visit, an opportunity for a risk assessment, including any concerns on Covid-19:
- Anyone in a high risk category does not need to be present.
- Our removals surveyor is happy to wear a face mask if asked.
- Social distancing measures can still be maintained if you wish.
- We are a clean remover and additional sanitation can be used.
The same principals apply for moving day where you request them. The best approach to packing can also be discussed and whether you wish us to supply boxes, or packing materials. Staff refreshments and facilities can be managed to suit.
Ongoing Support
Our ethos of each household being unique was needed more than ever during the pandemic and our belief in customer safety. They will always be at the heart of our service, including supporting customers who are concerned about coronavirus.
If you want precautions to remain in place, let us know and our service will reflect this. Should you wish to discuss any requirements, please contact us, or see our introduction to removals in Surrey for links to a range of information.
